Customer service

Should you have any questions or concerns about any items listed, please send an e-mail to or call 330-267-9846. If your call is not answered immediately, you will be given a chance to leave a voicemail. Messages are responded to as quickly as possible, but it may take as long as a few hours due to an influx of calls. If you leave a message, your call will be returned.

Allowing for circumstances beyond control (power outages, computer/Internet failure, etc.), e-mails are usually answered in fewer than 24 hours.