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Shipping Policy

 All items are available for local pick up, if you would like this option, please make arrangements prior to purchase either by sending a message to information@thecuriousphoenix.com or by calling 330-267-9846.


Items will be shipped within 3 business days of receiving a complete and cleared payment and a confirmed shipping address. Business days exclude weekends and holidays.


Shipping and handling rates are based on shipping within the United States. If you are located elsewhere, please request a shipping quote before purchasing an item. Any customs or tariffs are the responsibility of the buyer.


Every package has tracking and delivery confirmation. Tracking numbers are provided to each buyer. Packages left unattended are the responsibility of the buyer. Once the shipping service confirms delivery, the item is considered delivered. 


International shipping is available, however it can be rather expensive because there must be adequate tracking and delivery confirmation on every package, which protects both sides of the transaction.


If you would like an item shipped internationally, please request a shipping quote prior to purchasing an item. Please include your city and zip code or postal code with your quote request.


Items are shipped only to the address you have listed with PayPal. Please review the address you have registered and make any necessary changes.


Any special concerns or shipping requests should be addressed prior to purchase so that any additional costs that may occur as a result can be addressed.


***Unless otherwise noted, shipping fees apply to free items. Free shipping is offered only for items shipped within the continuous U.S.***